|
|
|
LIQUOR LICENCE BOARD OF ONTARIO
ADVERTISING GUIDELINES
November 1994
|
TABLE OF CONTENTS
|
| Preamble |
| Definitions |
| Guidelines for all licensees,
permit holders and manufacturers |
| Who can advertise / strict liability |
| Prior approval requirements |
| Approval Procedures |
| Disclaimers required |
| Appeal procedures |
| Names of licensed establishments
as advertising |
| Sampling in licensed establishments
by manufacturers |
| Product sampling by manufacturers |
| Prohibition against inducements
for manufacturers |
| Contact Information |
Preamble
The purpose of these guidelines is to outline potential interpretations
of the regulations. By no means is this an exhaustive list of all interpretations.
The regulation of advertising focuses on specific concerns as reflected
in the interpretations. As a result the Board will strictly enforce these
guidelines as stated. Manufacturers should remember at all times that advertising
will be evaluated on the basis of the message which is conveyed, both express
and implied. The standards apply to all aspects of the advertisement such
as the more obvious copy, graphics, lyrics, script and video, as well as
the less obvious but influential aspects such as background music, voice
inflection, etc. The Board may publish interpretive guidelines, from time
to time, to clarify the regulations as the need arises.
Definitions
"Advertising" means any public notice, representation, or activity, including
promotional and marketing activities, that is intended to attract attention
to liquor, the brand name of liquor, the name of the premises where liquor
is available, or the name under which the holder of the licence carries
on business and "advertise" and "advertisement" have corresponding meanings.
"Public Service Advertising" means any advertising carrying a strong
message against irresponsible use of liquor where the message does not
contain any direct or indirect endorsement of a liquor, the brand name
of a liquor, or of the consumption of liquor.
- For the purpose of these guidelines "advertising" refers to the act
of making the company, brand, or product generally or publicly known.
This will include categories previously known as public service advertising,
corporate advertising, brand advertising, promotional activities, media
buys, and general marketing practices.
- References to products, manufacturers, licensed establishments, etc.
in editorial material will not be viewed as advertising.
- "Liquor" means beer, wine and/or sp
|
| Guidelines for all
licensees, permit holders and manufacturers |
|
1(1) Advertising must be consistent with the principle of responsibility
in depicting use or service of liquor,
i) An advertisement cannot promote excessive consumption or depict
excessive or prolonged consumption, or excessive quantity of product,
or occasions of use or drinking situations which are likely to involve
risk to those present.
ii) An example of excessive consumption which cannot be implied is
consumption of more than three drinks on an occasion.
|
|
(2) Any advertisement may promote a particular brand or type of liquor
and must not promote the consumption of liquor in general,
i) Advertisements may not promote the merits of consumption.
ii) Advertising, produced by individual manufacturers or organizations
representative of a group of manufacturers, pertaining to generic categories
of liquor may be permitted provided the advertising is consistent with
all other advertising regulations.
iii) Advertisements may not make claims direct or implied, of healthful,
nutritive, curative, dietetic, stimulative or sedative benefits to the
product. However, factual attributes of the product which are commonly
accepted by recognized authorities (such as Addiction Research Foundation,
Health & Welfare Canada, or national or provincial medical associations)
may be stated in the advertisement provided the attributes relate to
the particular brand or type of liquor and does not promote the consumption
of liquor in general.
|
|
(3) An advertisement must not imply that consumption of liquor is required
for:
a) social or professional achievement;
b) personal success;
c) athletic prowess;
d) sexuality or sexual opportunity;
e) enjoyment of any activity or fulfilment of any goal;
f) resolution of social, physical or personal problems,
i) Product endorsement by well-known personalities shall not directly
or indirectly suggest that the consumption of any liquor has contributed
to the success of their particular endeavours.
|
|
(4) Except for public service advertising, advertising must not appeal,
either directly or indirectly, to persons under the legal drinking age,
or be placed in media that are targeted specifically at people under the
legal drinking age,
i) No well-known personality may be used in liquor advertising who
may reasonably be expected to appeal, either directly or indirectly,
to persons under the legal drinking age if the advertisement contains
any direct or indirect endorsement of liquor or the consumption of liquor.
This may include historical, political, religious and cultural figures
as well as celebrities and sports figures. (This would not apply to
public service advertisements provided there is no direct or indirect
endorsement of product or consumption of liquor by the well-known personality.)
If required, the onus will be on the manufacturer to establish that
an advertisement does not contravene this regulation prior to approval
being granted. Approval will be revoked where a personality subsequently
appeals to persons under the legal drinking age. Withdrawal of approval
will only result following review by two Board members and the manufacturer
will be entitled to a hearing in accordance with the Act.
ii) The use of children's songs, fictional characters etc., or the
imitation thereof, will not be approved.
iii) A manufacturer may donate corporate or brand identified scholarships,
bursaries and scholastic prizes to be awarded to post secondary school
students.
iv) Media that are targeted at persons under the legal drinking age
are not permitted. For example advertisements may not appear in magazines
targeted specifically at people under the legal drinking age. Advertisements
may run in conjunction with movies in movie theatres or on videos which
have a Restricted (R) rating and may not run in conjunction with movies
which have a Family (F) rating. Subject to the Ontario Film Review Board
guidelines, movies with Parental Guidance (PG) and Adult Accompaniment
(AA) ratings will have to be dealt with cautiously to ensure the movie
itself is not targeted specifically at persons under the legal drinking
age. Stationary outdoor advertising may not be placed within 200 metres
of a primary or secondary school.
v) Advertisements may not be placed within areas which are specifically
targeted at persons under the legal drinking age if the advertisement
directly or indirectly endorses product or the consumption of liquor.
Statistics indicating that 51% of the audience are above the legal drinking
age may not in itself preclude the targeting restriction since a medium
or venue may be targeted at persons under the legal drinking age and
still have an audience which is predominantly above the legal drinking
age. An example of this would be a children's concert which is attended
by a large number of parents.
vi) The use of songs (which have not been composed specifically for
the advertisement) which have a specific appeal to persons under the
legal drinking age will not be permitted. Where the Board finds that
music previously approved by the Board has a specific appeal to persons
under the legal drinking age, the approval will be withdrawn (this includes
original music composed specifically for the advertisement). Withdrawal
of approval will only result following review by two Board members and
the manufacturer will be entitled to a hearing.
vii) A contest run by an organization other than the manufacturer,
which the manufacturer is sponsoring, is not required to be limited
to persons of legal drinking age provided the contest is not specifically
targeted to persons under the legal drinking age. However, if the manufacturer
is presenting a contest, participation is limited to persons of legal
drinking age.
viii) Well-known personalities that would generally be prohibited due
to their appeal to minors may be used provided the use of the personality
is incidental to the advertisement and the use of the personality does
not make the advertisement appealing to minors. The onus is on the manufacturer
to provide information to support that there is no such appeal.
|
|
(5) Except for public service advertising, advertising must not associate
consumption in relation to any activity which requires care and skill
or elements of physical danger,
i) Persons may not be depicted with product prior to, in anticipation
of, or while engaging in any activities which involve care and skill
or elements of physical danger. (An activity includes work, sports,
recreation, crafts, and hobbies.) Some examples of activities which
are considered to be activities which involve care and skill or elements
of physical danger are:
| skiing |
swimming |
golfing |
hockey |
child care |
| hunting |
football |
baseball |
working |
volleyball |
| racing |
studying |
boating |
carving |
surfing |
| etc. |
|
|
|
|
ii) Consumption may not be associated with the performance of any aspect
of any activity which calls for a high degree of skill if imitation
by the unskilled or underage could be considered dangerous.
iii) The depiction of an activity which involves care and skill or
elements of physical danger must clearly establish that the individuals
shown with product are merely spectators or have completed that activity
for the day and are then depicted with the product.
iv) Vehicles involved in races, competitions, contests, exhibitions,
or public displays may be used as a medium for liquor advertising, however,
graphics of the product (i.e. bottles, cans, glasses, etc.) and specific
references to alcohol content (% alcohol / volume) are not permitted.
|
|
(6) Except for public service advertising, advertising must not associate
the consumption of liquor in relation to driving a motor vehicle, and
motorized vehicles in motion may not be depicted in advertisements that
include consumption scenarios unless the vehicle is a form of public transportation.
i) Persons may not be depicted with product prior to, in anticipation
of, or while operating a motorized vehicle. There cannot be any indication
direct or implied that an individual who has been depicted with product
will then be operating a motorized vehicle.
ii) Motorized vehicles may not be shown in motion in an advertisement
which includes a consumption scenario unless the vehicle is a form of
public transportation. Parked vehicles, or vehicles such as buses, trains,
planes, taxi cabs, licensed boats, etc., in motion, may appear in advertisements
with consumption scenarios.
iii) Motorized vehicles involved in races, competitions, contests,
exhibitions, or public displays may be used as a medium for liquor advertising,
however, graphics of the product (i.e. bottles, cans, glasses, etc.)
and specific references to alcohol content (% alcohol / volume) are
not permitted.
|
|
(7) Advertising must not suggest any illegal sale, illegal purchase,
illegal gift, illegal handling or illegal consumption of liquor,
i) An advertisement may not depict a licensee gifting any patron with
product, or an individual gifting a minor with product.
ii) The illegal handling of product may not be depicted. For example
smuggling product across a border may not be depicted.
iii) The consumption of product may not be depicted or implied in an
illegal setting such as, public beaches, public parks, private boats
without sleeping accommodations, etc
iv) Product may be depicted in a setting where consumption is not permitted
provided it is clearly a beauty shot with no evidence of people or of
previous or imminent consumption.
|
|
(8) No person may offer a gift or the opportunity to receive a gift which
requires the purchase of liquor, except for a gift of a nominal value
in relation to the regular purchase price of the product.
i) Items may be provided with the purchase of liquor provided the
item is of nominal value in comparison with the regular price of the
product.
ii) Items worth more than a nominal value in comparison with the regular
price of the product may be provided with the purchase of liquor provided
the item is not a gift to the purchaser. A charge (which is not less
than cost) for the item being received by the customer must be added
to the regular price of the product. The item must be clearly visible
to the purchaser.
iii) An offer for an item worth more than a nominal value in comparison
with the regular price of the product which is linked to a proof of
purchase of product is not permitted. For example an offer cannot be
made which indicates that through the presentation of six proofs of
purchase the consumer is entitled to receive six glasses.
iv) Ballots for contests cannot be included on the product or within
the packaging unless the ballots are made readily available through
other means without the purchase of product. Items or ballot forms included
with the purchase of product are not considered otherwise readily available
unless the alternative method of obtaining the item is apparent at the
point of purchase and the procedure is simple, timely and does not require
additional expense.
|
|
Advertising material placed on product or within packaging may be permitted
provided no other advertising regulations are violated. For example advertising
flyers describing the product or brochures describing merchandise which
may be purchased through the manufacturer may be inserted into the packaging.
An individual shall not be required to have at any time consumed the
product in order to participate in or qualify for a contest or draw (eg.
a qualifying question cannot be about the taste qualities of the product
but may be about the packaging if this information could be gained easily
without the purchase of the product).
Any benefit permitted by this section must be provided at the time of
purchase, or directly related to a single purchase. A frequent buyer's
club concept would not be acceptable.
Coupons redeemable on the purchase of items other than beverage alcohol
(i.e., snack foods, soft drinks, juices, etc.) are permitted provided
they are of a nominal value. Coupons redeemable on the purchase of beverage
alcohol are not permitted.
Single servings of product may be provided as a nominal on-pack promotion.
This permits miniatures to be attached to spirits and single bottles or
cans of beer or coolers to be included with cases of those products.
|
| Back to Top |
Who Can Advertise/Strict Liability
|
|
2 A government store, a manufacturer, or the holder of a licence or permit
may advertise and shall ensure that all advertising by him/her, or his/her
agent complies with the guidelines.
i) Manufacturers assume strict liability for all advertising (including
merchandise) bearing corporate or brand identification that is displayed
or distributed by any person. Strict liability holds the manufacturer
liable for all authorized advertising done on its behalf. The manufacturer
is not responsible where it has exercised due diligence in complying with
the regulations. The manufacturer must show it has exercised reasonable
care and precautions for compliance.
|
Prior Approval Requirements
|
- MANUFACTURERS -
|
|
3
(1) A manufacturer is required to obtain the approval of the Board
for advertisements intended to attract public attention to the manufacturer's
liquor products,
(2) Prior approval of the Board is not required where the advertisement
is limited to the following,
a) a manufacturer's corporate advertising provided no information
more specific to liquor is included,
b) a manufacturer's advertisement appearing within licensed premises
in a form prescribed by the Board,
i)Prior approval will not be required for tent cards, coasters,
posters and/or banners displayed in licensed premises.
c) an advertisement displayed within government stores,
i)Prior approval will not be required for advertising within LCBO,
Brewers Retail, Ontario Winery Retail stores, and agency stores.
ii)Labels on products and product packaging will not require prior
approval from the LLBO.
d) advertising on behalf of government stores,
i)LCBO, Brewers Retail, Winery Retail stores, and agency stores
will not require pre-approval for their own advertising.
e) advertising in the form of press conferences or press releases.
f) the giving of liquor as permitted by the regulations, sections
9 and 10 of these guidelines.
i)The manufacturer is not required to receive prior approval for
the giving of liquor; under the authority of a special occasion permit
as permitted by subsection 3(1) of the regulations, to carry out market
research as permitted by subsection 3(2) of the regulations, to the
manufacturer's employee as permitted by subsection 3(3) of the regulations,
to a person in a private place at the manufacturer's head office or
manufacturing site as permitted by subsection 3(4) of the regulations,
for the sampling of patrons within licensed establishments as permitted
under section 9 of these guidelines, and the giving of new product
as permitted under section 10 of these guidelines.
i) While prior approval is not required in certain circumstances,
advertising must still comply with all the guidelines. Where an advertisement
has been submitted and approval has been denied by the Board, this
section does not permit the use of the advertisement.
|
| (3) Notwithstanding subsection (2), a manufacturer
must submit advertisements to the Board for prior approval upon request
by the Board. |
| Back to Top |
|
- LICENSEES -
|
|
4
(1) The holder of a licence to sell liquor shall not advertise liquor
or the availability of liquor without the prior approval of the Board,
(2) In an advertisement, a licence holder may, without the prior approval
of the Board,
(a) state that the licence holder has a licence;
(b) state the name of the establishment where liquor is available
or the name under which the licence holder is carrying on business;
and
(c) refer in general terms to the types of liquor available on the
premises to which the licence applies.
i) The use of terms such as beer, light beer, wine, imported wine,
liquor, spirits, cocktail, etc., are permitted.
i) While prior approval is not required in certain circumstances,
advertising must still comply with all the guidelines. Where an
advertisement has been submitted and approval has been denied
by the Board, this section does not permit the use of the advertisement.
(3) When premises to which a licence applies are used as a setting
for a film or television production other than a news broadcast, the
licence holder shall ensure that the name of the establishment is not
shown.
|
- PERMIT HOLDERS -
|
|
5(1) A permit holder shall not advertise liquor or the availability of
liquor without prior approval of the Board.
(2) In an advertisement, a permit holder may, without the prior approval
of the Board,
(a) state that the permit holder has a permit;
(b) state the name of the establishment where liquor is available
or the name under which the permit holder is conducting the event;
and
(c) refer in general terms to the types of liquor available on the
premises to which the permit applies.
i) The use of terms such as beer, light beer, wine, imported wine,
liquor, spirits, cocktail, etc., are permitted.
ii) While prior approval is not required in certain circumstances,
advertising must still comply with all the guidelines. Where an
advertisement has been submitted and approval has been denied by
the Board, this section does not permit the use of the advertisement.
(3) In an advertisement for an auction, the holder of the auction permit
may, without the prior approval of the Board, also include the name
of the brands of liquor and the source of the liquor that will be offered
for sale by auction.
(4) Subsection (2) and (3) do not apply to a permit holder for an event
that is a reception.
|
Back to Top
Approval Procedures
|
|
6. Any advertising submitted for approval shall be submitted on a form
supplied by the Board at least 14 days prior to the date a response is
required.
i)To apply for Board approval the following procedures must be adhered
to:
1. Applications for approval must be submitted with a completed "Request
for Approval of Advertising" form. (See Appendix A for sample.)
2. All material submitted for approval must be submitted in duplicate.
3.Submissions of radio commercials in script form or television commercials
in script and storyboard form may be given approval in principle.
Approval and the issuance of an LLBO approval number will not be assigned
until the produced commercial has been submitted. However, when possible,
the Board will assign the LLBO approval number within five days following
the submission of the produced message if the script and storyboard
have already received prior approval in principle. (Tapes will be
retained by the Board.)
4.The Board may, subject to the Act and Regulations, refuse to approve
any advertisement submitted to it or may require changes or other
information prior to granting approval. The Board may grant conditional
approval, allowing the manufacturer to display the advertisement to
the public provided the conditions, as stated, are met.
5.Any activity held on the campus of a university or community college
will require the approval of the Chief Administrator of such facility
before the promotion is forwarded to the Board for consideration.
6.The Board may review and recall any approval from time to time
as it may deem appropriate, based on the Liquor Licence Act and Regulations.
Withdrawal of approval will only result following review by two Board
members and the manufacturer will be entitled to a hearing. The Board
will take into consideration a manufacturer's commitments to placement
of the advertisement and will attempt to provide the manufacturer
with as much advance notice as possible.
NOTE: If an application is received less than fourteen (14) days
prior to the date of the intended display of the advertisement or
promotional activity the Board may not be able to review the material
or grant approval prior to the date required. It is the responsibility
of the liquor manufacturer to ensure that all advertising complies
with any existing federal, provincial, or municipal laws.
ii) Approval of advertising by the LLBO does not guarantee acceptance
by the LCBO for use in government stores. The LCBO retains the right
to reject the use of any advertising material in any government store
in the province of Ontario, including Ontario Winery Retail stores and
Brewers Retail stores which operate under its authority.
|
Back to Top
Disclaimers Required
|
|
(1) The advertiser must include a disclaimer to the effect that "the
price is subject to change without prior notice" in an advertisement where
the retail price of the product available through a government store is
advertised.
i) The selling price of product, savings in the form of an amount or
a percentage, and general references to price, may be advertised.
(2) The advertiser must include a disclaimer to the effect that "this
product is not available under general distribution through government
stores" in an advertisement for a product which is not listed with the
LCBO.
|
Appeal Procedures
|
|
7(1) The Board, or an officer of the Board, designated by the Board for
such purpose, may:
(i) approve an advertisement that complies with the regulations and
guidelines,
(ii) attach conditions to an approval to give effect to the purposes
of the regulations and guidelines,
(iii) refuse to approve an advertisement submitted that does not comply
with the regulations and guidelines.
(2) Where an advertisement is refused or conditionally approved by an
officer of the Board and the applicant objects and files written reasons
therefore within 15 days, a member of the Board will review the matter
and may approve, conditionally approve, or refuse to approve the advertisement
or may refer the matter to the full Board.
(i) The initial review of a submission for approval of advertising
is processed by the staff of the Board. If a manufacturer is dissatisfied
with the decision of the staff the manufacturer may appeal the decision.
(ii) An appeal is presented to a committee comprised of the Chair or
a Board Member, a representative from Senior Management at the Board,
and a representative from the Advertising Department staff. Prior to
the meeting the manufacturer shall provide written submissions succinctly
outlining the basis for their appeal and, upon request, may attend the
meeting. The committee reviews the submission together with the appropriate
regulations and policies. The decision of the committee is communicated
to the manufacturer following the meeting. The committee may, at its
discretion, refer the matter to the Full Board.Appeals may require more
than 10 working days.
|
Back to Top
Names of Licensed Establishments as Advertising
|
|
8(1) Notwithstanding subsection 1(4) any advertising of an establishment
which does not refer to the availability of liquor, may appeal to persons
under the legal drinking age and may be placed in media targeted specifically
at people under the legal drinking age.
(i) A family restaurant may wish to sponsor an event targeted at people
under the legal drinking age. This may be done provided the references
to the licensed establishment do not include any references to the availability
of liquor.
|
Sampling in Licensed Establishments by Manufacturers
|
|
9(1) A holder of a manufacturer's licence may give an individual serving
of liquor to a patron in a licensed premises for the purpose of sampling
its product on the premises provided it is purchased from the licensee.
i) The licensee or licensee's staff are responsible for serving the
product to the consumer and must still ensure that the consumer is of
legal drinking age and is not being served to the point of intoxication.
ii) The manufacturer must purchase servings from the licensee at the
full menu price.
iii) The manufacturer may purchase samples from the licensee which
are one half the size of servings listed on the menu, or less. In such
situations the price must be reduced by at least one half the menu price
for the full serving and may not be reduced to less than the licensee's
cost for the product.
(2) The individual serving of liquor must be provided to the patron on
a one-to-one basis by the registered representative.
i) The registered representative may not purchase a round for the house.
ii) The registered representative may not pay the licensee or the licensee's
staff to purchase drink(s) for patrons.
iii) The registered representative is required to engage in conversation
with the patron(s) regarding the manufacturer and/or the product.
|
Back to Top
Product Sampling by Manufacturers
|
|
10(1) A holder of a manufacturer's licence may give liquor to a licensee,
where the purpose of the gift is to have the licensee sample a new brand,
if the following conditions are met:
a) the sample is provided within a one year period following the introduction
of the new brand, or, the licensee has not stocked the brand in the
last twelve months,
b) the sample size does not exceed the amount prescribed by the Board,
c) records of the sampling activities are maintained for a minimum
of one year and are made available for review by the Board upon request,
and prior notice of sampling activities are provided upon request by
the Board,
i) A product or brand is not considered "new" if only the packaging
and/or labelling have changed.
ii) Sample is for consumption by the licensee or staff and not for
sampling or resale to patrons.
iii) The size of samples must not exceed an annual total of:
48 (355 ml) bottles of beer or cooler, or equivalent;
10 (750 ml) bottles of wine, or equivalent;
3 (750 ml) bottles of spirits, or equivalent
|
|
(2) A holder of a manufacturer's licence may give liquor to an individual,
where the purpose of the gift is to have the individual sample a new brand,
if the following conditions are met:
a) the sample is provided within a one year period following the introduction
of the new brand,
b) the product is distributed by the manufacturer's licensed agents
or registered representatives,
c) the size of samples for any one individual does not exceed:
6 (355 ml) bottles of beer or cooler, or equivalent, 1 (750 ml) bottle
of wine, or equivalent, 1 (375 ml) bottle of spirits, or equivalent.
i) The giving of product where it is not a gift but a replacement
due to customer (including licensee) complaint must approximate the
amount of product damaged but may be greater if the nature of the
packaging warrants a reasonable increase in quantity.
|
Back to Top
Prohibition Against Inducements for Manufacturers
|
|
11 (1) A manufacturer of liquor or an agent or employee of a manufacturer
shall not directly or indirectly offer or give a financial or material
inducement to a person who holds a licence or permit under the Act or
to an agent or employee of the person for the purpose of increasing the
sale or distribution of a brand of liquor.
i) It is prohibited for a manufacturer to provide a licensee or permit
holder with cash, cash rebates, product, product rebates, price discounts,
or abuse the refunding for leaking kegs, etc.
ii) Items essential to the operation of the licensed establishment
or permit function which benefit the licensee or permit holder and are
not targeted to the consumer for the purpose of raising the profile
of the company or product name within the establishment may not be provided
by a manufacturer. Examples of these items are:
furniture, carpet, draft equipment, renovations to premises, staff
uniforms, dishwashers, food processing/handling equipment, washroom
supplies, principle or special function lighting, refrigeration equipment,
menus/menu printing, services (cable TV, cleaning, painting, decorating,
etc.).
iii) A manufacturer may provide items which could be viewed as beneficial
to the operation of the business provided the volume is insignificant
in relation to the overall annual requirements of the licensee and the
purpose is to raise the profile of the manufacturer or manufacturer's
product with the consumer and not for the benefit of the licensee. This
would allow a manufacturer to provide a small quantity of branded glassware,
a portion of the menu printing, licensee signage, etc., provided it
identifies the manufacturer or brands.
iv) A licensee may mention a manufacturer's name or brand names in
advertising, however, a manufacturer may not pay for a licensee's advertising.
(2) A manufacturer may provide or assist licensees and their staff
with educational programs in the responsible sale and service of beverage
alcohol.
|
|
Contact:
Lynda Clayton
Manager, Advertising & Promotions
Liquor Licence Board of Ontario
Phone: (416) 326-0400
Fax: (416) 326-0387
Back to Top
|
|
 |
|
 |